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Return & Exchange

Last Updated: 4/12/2023

Thank you for shopping at https://lareinestyle.com/

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy. 

The following terms are applicable for any products that you purchased with us.

INTERPRETATION AND DEFINITIONS

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy:

Individual (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to La Reine Located at IN.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to My Site, accessible from https://lareinestyle.com/

You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

GENERAL RETURN POLICY

We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair/replace it, or credit your account. You are eligible for a REFUND or EXCHANGE which is subject to the below terms:

If the product will be refunded, returned, or exchanged there will be charge on Shipping Fee of $100 INR/-, which would be applied through a total reduced refund or credit.

The product that is bought from the Physical Stores can’t be returned. All Items are eligible for return except the products that are: Sale & Discounted Items Are Not Eligible

You are always required to ship back the items by following the shipping instruction:

If applicable we will send you a shipping label once the return request has been approved. In case you need to ship the products using any carrier, please use the following shipping address: [Shipping address]. Please make sure to include the return slip in the package.

 

REFUND POLICY

In order to be eligible for a refund, you have to return the product within 7 days of your purchase. If the product is damaged in any way, or you have initiated the return after 7 days have passed, you will not be eligible for a refund.

In order for the product to be eligible for a refund, make sure these conditions are met:

  • The product must be returned in its original packaging
  • The product wasn’t used or damaged
  • The product must include original tags (if applicable)
  • The product must have the receipt or proof of purchase

After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you used during the purchase. Your Money will be refunded in 7 Business days. The refund Timeline is 7 Business Days.

 

EXCHANGE POLICY

Products can be exchanged for a different size or color variation, provided that such variation is available. Customers are allowed to exchange for the item within 7 days. Exchanges exceeding 7 days will not be processed. 

In order to be eligible for exchanges make sure that the following conditions are met:

  • The product must be returned in its original packaging
  • The product wasn’t used or damaged
  • The product must include original tags (if applicable)
  • The product must have the receipt or proof of purchase

You are required to ship back the product for the item to be inspected and replaced.

Your exchanged product will be processed Once items are received and conditions confirmed.

You are given the right to exchange the item, One timeProvided that all conditions in Exchange Policy are met.

HOW TO INITIATE A RETURN

If you have a request for Return, Refund, or Exchange, and if you have further clarification and questions, Please do not hesitate to contact us through our:

Email Address: return@lareinestyle.com

You will be updated on their Return Status through their EMAIL, provided that contact information is recorded to us.

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